Support

Contact us

Email support@wordsrancho.com. We usually reply within a few days.

For a bug report, it helps to include:

• your phone model and its Android or iOS version;
• what you did, what you expected and what happened;
• a screenshot, if you can.

Report a wrong clue or a bad word

Send us the clue or the word, and the puzzle size if you remember it. If something inappropriate slipped into a puzzle, tell us so we can remove it.

Common questions

How do I continue a saved crossword? Crosswords you generate or build save automatically. Tap Continue on the Home screen to reopen the latest one, or open My crosswords to see all of them. Press Save on a puzzle to keep it on purpose.

How do I print with the answer key? Tap the print icon on a puzzle (or on a crossword in My crosswords), choose A4 or Letter, switch on Include answer key, then tap Print or Share PDF. The print and share dialogs are your phone's own.

How do I build my own crossword? On Home, open Make your own. Add a word anywhere on the canvas, ask for suggestions that fit (you can filter them by topic), write your own clues or take suggested ones, then play it or print it. Builds save automatically.

Can I make the grid bigger? Yes. Use the zoom island next to the grid or pinch with two fingers to size cells from 24 to 56 dp. The frame button fits the whole grid on screen.

What is the number in brackets after a clue? The letter count, for example (6) for a six-letter answer. It is shown next to each clue.

Why is the app only in English? The word list and the clues are written and checked in English. More languages are planned, but there is no date yet.

Does the app need internet? No. Puzzles are generated on your device.

How do I get a refund? Purchases are handled by Google Play or the App Store. Request a refund through the store; see our terms.

How do I remove my data? The app keeps its settings and your crosswords on your phone only. Delete a crossword from My crosswords, or uninstall the app or clear its data in your phone's settings to remove everything.

More answers are on the home page, and how we treat your information is in the privacy policy.